Legal
Important legal information about using ActuallyCare. We're committed to transparency and protecting your rights.
Legal Documents
Privacy Policy
Learn how we collect, use, and protect your personal information.
Last updated: July 1, 2026
Terms of Service
Read our terms and conditions for using the ActuallyCare platform.
Last updated: July 1, 2026
SMS Consent & Messaging
Our text-messaging program: opt-in, opt-out, and how we handle mobile consent data.
Last updated: May 4, 2026
Additional Information
Data Processing
ActuallyCare processes data in accordance with applicable laws including GDPR and the CCPA/CPRA. We use industry-standard encryption and security measures to protect your information.
Cookies & Tracking
Our public website uses only strictly necessary and security cookies. We do not use advertising, analytics, or session-replay trackers, we never sell or share your data, and we honor Global Privacy Control (GPC) signals.
AI & Machine Learning
Our AI features are powered by Claude AI from Anthropic. We do not use your client data to train AI models. All AI-generated content is clearly labeled where applicable.
Third-Party Services
We integrate with third-party services including Stripe for payments and various MLS systems. These services are governed by their own terms and privacy policies.
ActuallyCare Vendor Network
Vendors in the ActuallyCare Vendor Network are independently operated businesses. ActuallyCare facilitates connections but is not responsible for vendor services or disputes.
California Residents (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of sale of personal information (we do not sell your data)
- Right to non-discrimination for exercising your rights
To exercise your rights, email us at [email protected] or use our contact form.
Questions?
If you have any questions about our legal policies, please don't hesitate to reach out.